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Terms & Conditions

Insurance

All the clients who join the tours at Easy Riders Vietnam are required to have their own personal travel insurance. When booking the tour, you are warranting that you have your own insurance. You will provide details where asked and agree to hold Easy Riders Vietnam harmless should any situation arise where you are required to claim your insurance.

We recommend your travel insurance includes evacuation coverage.

Passport/ Visas

All passengers must hold a valid passport and valid visa. It is your responsibility to obtain a current Vietnam visa when you travel with us.

Deposit & Balance 

All prices quoted are in USD and VND, and for all other currencies, you can check the exchange rate of the day HERE 

The payment can be made into our Vietnamese bank account or by using PayPal. You are responsible for any bank or PayPal charges. If your Easy Rider Tour starts from Dalat, then you can come to our office to sort out the payment in cash or by card. Choose the one that makes you convenient!

A 30% deposit is required to ensure your booking with us. The balance is to be paid no later than the day of departure.

Tour Itineraries

All of our Easy Rider Tours are interesting as we update regularly. We spend plenty of time exploring new regions and asking the feedback from our clients so that we can continue to improve our tours. 

The itineraries of our several-day tours may reflect the number of days on tour along with a broad itinerary; although we might show you some things which aren't mentioned in the itinerary as it's so cool! It is difficult to make a comprehensive itinerary in place for several-day tours because of seasonal differences.

Security Deposit

This only requires self-riders on our Easy Rider Tours.

We take good care of our motorbikes. If you cause damage to the motorbike on tour, we have to fix them. Therefore, we take a security deposit of $50 US (~ 1,100,000VND) to cover damage to the bike while it is in your possession on the tour. If the cost of fixing the bike exceeds this amount, you have responsibility for it. We are in the motorcycle business of ensuring your time with us is fantastic and unforgettable. 

We travel to build a good reputation for our motorcycle tours and service. We are honest, and fair and simply want to keep our motorcycles in the good condition in which you receive them.

Accidents are really rare on our tours as you ride to follow your leader guide, although when they occur you are responsible for covering the cost to fix the motorbikes. We always try our best to take good care of you on tours, though we can't ride the motorbike for you. Therefore, if you are in doubt, then just take an experienced and licensed Easy Rider tour guide, and enjoy the ride and adventure from the back of the motorbike.

Cancellation

Your deposit (or full payment depending on the trip) is non-refundable once your booking is confirmed.

For further enquiries, please contact us at [email protected]